Returns and Queries

If you need to contact us in relation to your order to report any kind of delivery discrepancy, or defective or damaged items, please email our aftersales@embrasspeerless.co.uk team, who will be happy to assist you with any query.

Goods supplied as ordered are done so in good faith, and may be subject to a 15% restocking charge, with a minimum charge of £10 if no longer required. Any associated charges will be waived in the event that the customer assumes responsibility for the return of goods to the following address:

Returns Department
Embrass Peerless
Units 2-5 Monkspath Business Park
Shirley
West Midlands
B90 4NY

If you have any further questions or would prefer to speak to us directly, please contact us on 0121 744 3900 and select Option 3.